preamble

GENERAL TERMS AND CONDITIONS

INTELLECTUAL PROPERTY

All rights on industrial and intellectual property of the website, as well as all content in it, are property of TEUTA GOLD. Any use of the website or its content must be exclusively for particular purposes.

It is exclusively reserved for TEUTA GOLD, any other use involving copying, reproduction, distribution, transformation, public communication or any other similar action, of part or the whole of the content of the website, and thus no user will be allowed to carry out these actions without prior written authorization from TEUTA GOLD.

​

ACCESS & USE

The website allows its users access to information and services offered by TEUTA GOLD to those people and organizations interested in them.

Free access and use of the website. The access and use of this website is free for its users.

User registration. The access and use of the website do not demand prior subscription or registration of its users.

​

CONTENT

TEUTA GOLD is allowed to modify the contents without notice, just as eliminate or changed them within the website, as well as its access, freely and without justification, not being responsible for the consequences that may cause to the users.

The use of the website content to advertise, hire or spread advertising, or own information or of third parties without the authorization of TEUTA GOLD or forward advertising of information, through the services or information available to the users, regardless its use being free or not.

Links and hyperlinks added by third parties in their websites, addressing the website, will redirect to the website, not being able to demonstrate, directly or indirectly, false, inaccurate or confuse indications, nor engaging disloyal or illicit actions againstTEUTA GOLD

​

PRICES

TEUTA GOLD reserves the right to modify its prices at any time as long as we guarantee to the buyer the application of the current price at the moment of the order confirmation. TEUTA GOLD will not be obliged to compensate the customer after the date of purchase.

Prices in euro (€) include VAT for sales within the European Union.

All discount percentages communicated in our promotions refer to prices in euros. The discount percentages may vary when applying the necessary currency exchanges.

Sales to countries outside the European Union do not include VAT, however, they're subjects to possible Tax and Duties.
The customer can prepay those Tax and Duties during the checkout process

All taxes, tariffs and customs duties are borne by the customer according to the legal provisions in force. The amount of those taxes varies according to the country and to the total invoice amount in euros. Those taxes are borne by the customer when receiving his/her order.

​

PAYMENTS & SECURITY

TEUTA GOLD offers several payment methods to the customer. All those methods are secured encrypted. TEUTA GOLD cannot see, nor stock the customer's information.

The online payment methods offered are shown during the checkout process.
Those methods also ensure that no piece of information can be used by any disinterested party, as they are based on protected algorithms, transmitting encrypted information, so that it is only visible for bank entities.

​

SHIPPING COUNTRIES, METHODS & PRICES

We ship WorldWide
Depending on the country, several shipping methods and delivery times are proposed to customers with different shipping prices.

​

PREPARATION TIME

All orders are prepared within 7-10 bussines days after the order confirmation date.

Orders are prepared quickly, and so, changes upon customer request cannot be guaranteed.
However, the customer can contact our Customer Service team, who will do its best to accommodate the customer's request.

Fine Jewelry has a specific preparation time, which is indicated during the purchase process.

TEUTA GOLD cannot be held responsible for external factors which may delay or prevent a delivery, and which are not covered by our logistic partners.

​

SHIPPING & TRACKING

As soon as an order is dispatched, a confirmation email is sent, from which the customer can track their order.
In the event that the customer is not at the shipping address upon delivery, the courier company will contact them in order to reschedule a second delivery attempt.

During peak seasons (like Black Friday, Cyber Monday or Christmas), courier companies may experience a slight delay in delivery. Every status update will be notified to you, and you will have access to all tracking information once your order is dispatched from our warehouse. If you notice any transportation issues, please get in touch with us for assistance.

​

CUSTOM TAXES

Shipments to non-European Union countries may be liable for customs taxes and additional fees. In all cases, these costs will be the responsibility of the buyer and will be settled at the given customs office.
TEUTA GOLD is committed to taking care of all the required paperwork in order for the parcel to clear customs.

​

WARRANTY

All of our jewelry has a 1-year quality warranty, starting from the delivery date of the order.
The warranty is valid against any material and/or manufacturing defect. This warranty does not include insurance against physical or accidental wear and/or damage.
 

LIABILITY & JURISDICTION

Both the access to the website as well as the non-consent use that may be undertaken from the information in such website is the responsibility of the person doing it. TEUTA GOLD shall not be held responsible for any consequence, harm or damage that may result from this access or use of information. TEUTA GOLD shall not be held responsible for any security error, that may be produced nor the harm caused to the IT system of the user (hardware and software), or to any folders or documents in such computer, as a consequence of:

• Presence of a virus in the user's computer used to access the services and content of the website.

• Browser malfunction.

• And/or outdated versions of it.

TEUTA GOLD will not be held responsible from the liability and speed of hyperlinks added in the website to direct to others. TEUTA GOLD doesn't guarantee the usability of those links, and will not be held responsible from the contents or services to which the user may access through these links, nor the functioning of these websites.

TEUTA GOLD will not be held responsible from the virus or other computer programs that damage or may damage the users' computer systems or equipment when accessing the website or other websites that may have been accessed from links in this website.

​

*As used in these Terms and Conditions “we”, "our" or "us" means the TEUTA GOLD.